When you're prescribed VPRIV, and throughout your journey, you will be supported all the way. For OnePath® patients, Takeda offers a range of support to help answer questions.
Meet the OnePath Support Team
Patient Support Manager (PSM)
When you enroll in OnePath, your dedicated Patient Support Manager (PSM) will be your primary contact and can help with many aspects of your treatment with VPRIV. This includes helping to navigate insurance coverage, providing information on financial assistance options, work with your site of care, and providing you with additional resources.
Patient Access Manager (PAM)
Your Patient Access Manager (PAM) can help to assist with any potential insurance or coverage issues. Your PAM can serve as a resource for complex reimbursement, financial, or other access-related issues.
If English is not your preferred language, let your Patient Service Manager know. The team can communicate with you over the phone using a translation service in a variety of languages, including Spanish, Yiddish, and more.
To learn more about the team, contact OnePath® online at OnePath.com or speak to one of our OnePath® Patient Support Managers, available from 8:30am to 8:00pm (ET) at 1-866-888-0660.
OnePath ® Product Support
OnePath® is a no-cost program to help you every step of the way. OnePath® provides personalized product support for those who have been prescribed VPRIV for the approved indication to get access to their medicine, in addition to providing other product support services, such as:
Financial Assistance Options
Copay assistance for those who are eligible*, as well as assistance with navigating insurance coverage.
Coordinate with Site of Care
Help to coordinate between your specialty pharmacy and site of care for you or your loved one. Traveling or moving? We can help with access to VPRIV during that too.
Resources and Education
Guidance on educational materials and resources, including the no-cost OnePath® mobile app.
Download the OnePath® Patient App to your mobile device from the App Store or Google Play.
Assistance During Life Transitions
Provide information on what you can expect as you continue to manage your treatment when things change, including if you are moving home, moving to college, or changing jobs.
* To be eligible, you must be enrolled in OnePath and have commercial insurance. Other terms and conditions apply. Call OnePath for more details.
You can visit OnePath.com or speak to our OnePath® Patient Support Managers, available from 8:30am to 8:00pm (ET) at 1-866-888-0660, to learn more.
QuickStart can help streamline your VPRIV treatment initiation.
When starting VPRIV—whether you’re new to enzyme replacement therapy (ERT) or just switching from another treatment—there may be some administrative hurdles with insurance. One of the most commonly encountered issues that has the potential to delay the start of your treatment is called a prior authorization (PA).
A prior authorization is when your insurance company requires your doctor to fill out some additional paperwork before your prescription is processed. This can delay you from starting treatment while your paperwork is being evaluated and processed.
QuickStart allows eligible patients to receive their infusion while the prior authorization is still being reviewed. You could receive up to two free doses of VPRIV, if eligible and prescribed by your doctor.
Fill in a QuickStart Form with your doctor or visit OnePath.com to learn more. If you are enrolled in OnePath®, your Patient Support Manager can help answer questions you may have on the QuickStart program.*
*Additional terms and conditions apply.
What many patients don’t always expect when starting an ERT is that in addition to infusion time, there is usually some time associated with a site of care’s infusion preparation.
PreppedAhead™ is a program that provides you with the option of having your site of care prepare your treatment before you arrive—so you don’t have to wait as long before your infusion begins.
This service is only available to patients enrolled in OnePath® at sites of care that are enrolled in the PreppedAhead™ program. Talk to your OnePath® Patient Support Manager about PreppedAhead™ today.